Payout FAQs
Payout Concerns
What is the buffer zone?
The buffer zone and withdrawal threshold refer to the same concept, often known as the "drawdown."
Are there restrictions on withdrawing profits above the buffer zone?
No restrictions apply to withdrawals above the buffer zone.
How does the 14-Day Payout Policy work?
You can request your payout every 14 days, but you are only entitled to 100% profit for the first $10,000, you will be receiving 90/10 afterwards.
KYC Concerns
How quick will my KYC be approved?
Once you send your KYC, it would be best to reach out to us via Live Chat (Intercom) for immediate processing of your KYC documents
Usually within 24 hours
What IDs are valid?
We accept any government-issued IDs: passports, driver's license, etc.
What proof of address should I provide
Billings, bank statements, and other documents that are official and shows your name and address that matches to your dashboard